General Swimming Pool Etiquette

To ensure a safe, clean, and enjoyable environment for all swimmers, please follow the guidelines below:

Hygiene & Health

• Shower before entering the pool to help maintain water quality.
• Use the toilet before swimming and encourage children to do the same.
• Do not swim if you have had diarrhoea in the last 48 hours.
• If you have been diagnosed with cryptosporidiosis, you must not swim for 14 days after diarrhoea has stopped.
• Babies and anyone unable to control their bowels must wear a properly fitted swim nappy.
• Swim nappies are not leak‑proof, so they must be checked and changed if contaminated.
• Anyone currently experiencing diarrhoea - regardless of wearing a swim nappy - must not use the pool until 48 hours afterwards.
• If you have been diagnosed with cryptosporidiosis, you must not swim for 14 days after diarrhoea has stopped.
• Do not swim if you are feeling unwell, have an infectious illness, open sores, or are under the influence of alcohol or drugs.
• Reduce the use of aerosol deodorants to protect those with breathing difficulties. 

Safety

• Inform lifeguards of any medical conditions that could affect your safety.
• Swim within your ability and use buoyancy aids if needed.
• Familiarize yourself with pool depth zones, hazards, and signage before entering.
• Listen to lifeguard instructions and follow all posted notices - they are there for your safety.
• Avoid holding your breath underwater for long periods.
• Walk carefully on poolside; surfaces may be slippery.
• Use the lockers provided for the security of your belongings; unattended items are left at the owner's risk. 
• Some of our facilities have CCTV in operation (controlled by Conwy County Borough Council; Contact: 01492 574000). 
• No photography or videoing without prior consent from management.

Swimwear & Equipment

• Wear appropriate swimwear identified on this page Pool Swimwear
• Swimwear should not become excessively heavy or transparent when wet.
• Outdoor footwear should not be worn on the poolside without shoe covers.
• The use of fins, snorkels, masks, or other equipment may be restricted during public sessions - please check with reception.
• Glass goggles or face masks should never be used in the pool. 

General Conduct

• Be mindful of others: share lanes based on speed and avoid obstructing swimmers.
• Keep noise to reasonable levels and avoid disruptive behaviour.
• Dispose of litter responsibly and keep changing areas tidy.
• Always supervise children closely and remain within arm’s reach of non‑swimmers.